Improved

2026-06-26

PATCH /v3/departments/{id}

  • Fixed: Partial updates unintentionally clearing external_id and the department's parent when a request omitted external_id, parent_id, or external_parent_id; these fields are now left unchanged unless explicitly included in the request.
  • Changed: parent_id, external_id, and external_parent_id now accept an explicit null to clear the existing value.

PATCH /v3/offices/{id}

  • Fixed: Partial updates unintentionally clearing external_id, location, primary_in_house_contact_user_id, and the office's parent when a request omitted the corresponding field; these fields are now left unchanged unless explicitly included in the request.
  • Changed: parent_id, external_id, location, primary_in_house_contact_user_id, and external_parent_id now accept an explicit null to clear the existing value.